Shipping policy
Free Economy Shipping
LUMINOUSY offers FREE Economy Shipping on eligible U.S. orders of $50 or more.
The $50 minimum is calculated based on the merchandise subtotal after discounts and before taxes and shipping charges.
Free shipping applies to Economy Shipping only. Expedited and Overnight Shipping services are available at additional charges displayed at checkout.
Order Processing & Shipping Cutoff Times
Orders are processed during our regular business hours, including Saturdays.
Shipping carriers operate on their own schedules, which may differ from our store hours.
Our local USPS office closes for package acceptance at 12:00 PM (noon) Eastern Time on Saturdays. USPS orders placed after this cutoff may not be shipped until the next available postal business day, typically Monday, excluding postal holidays.
Expedited & Overnight Shipping
Selecting expedited or overnight shipping does not guarantee delivery on the next calendar day after placing an order.
Shipping transit times begin when the carrier accepts the package and are subject to carrier cutoff times, service availability, destination, weekends, and holidays.
Customers who require delivery by a specific date are encouraged to contact us before placing their orders.
Estimated Delivery Times & Carrier Delays
All delivery dates are estimates unless an applicable carrier service expressly provides a delivery guarantee.
LUMINOUSY makes every reasonable effort to prepare and ship orders promptly. However, we cannot guarantee a specific delivery date or control delays caused by shipping carriers, weather, holidays, or transportation disruptions.
Shipping charges are generally nonrefundable once the shipping service has been used, except where required by applicable law or where a refund is otherwise due.
If a shipment qualifies for a carrier-guaranteed shipping refund, we will review the available refund options.
Shipping Questions
For shipping questions or tracking assistance, please contact: